Faqs Products

Why aren’t Goovi cosmetic products (skincare and personal care) 100% natural?
The natural origin percentage does not reach 100% because the formulas contain synthetic ingredients that are essential to ensure the product’s proper preservation and safety.
Why do Goovi cosmetics (skincare and personal care) have different percentages of natural ingredients?
Each product has a unique formula. Depending on its function and category, it contains different natural ingredients, always with the goal of creating effective and safe natural products.
Are Goovi products certified organic?
No, they are not certified organic. However, some of the botanical extracts used in the formulas come from sustainable farming practices.
Are Goovi products suitable for sensitive skin?
Goovi cosmetics (skincare, personal care and make-up) are dermatologically tested on individuals with sensitive skin. However, tolerance to cosmetic products is highly subjective and may vary from person to person.
What is Goovi’s CLEAN formulation philosophy for supplements?
All our supplements are made using ingredients that are:
  • of high quality
  • naturally derived
  • selected for their proven effectiveness
  • formulated with a preference for natural flavours and colourants
What is Goovi’s CLEAN formulation philosophy for skincare and bodycare?
Goovi formulas are Clean & Natural. In addition to using a high percentage of ingredients of natural origin, we have chosen to exclude a series of components such as: mineral oils, SLES and SLS, sulfates, PEGs, phenoxyethanol, silicones, parabens, formaldehyde releasers, acrylates, and synthetic dyes. All Goovi formulas are dermatologically tested on sensitive skin, ophthalmologically tested when necessary, and nickel tested. All on-pack claims are supported by efficacy tests. We are committed to ensuring our products do not contain ingredients of animal origin. Moreover, as per EU regulation, we are cruelty-free.
What is Goovi’s CLEAN formulation philosophy for makeup?
For makeup, we have developed a dedicated blacklist—different from skincare—to achieve the desired performance and long wear. Each product also includes one or more natural active ingredients at functional concentrations to deliver real skin benefits. All Goovi formulas are dermatologically tested on sensitive skin and/or ophthalmologically tested. We are committed to avoiding ingredients of animal origin. As per EU regulation, we are cruelty-free.
What does “hybrid makeup” mean?
These are products that combine skincare benefits with makeup performance. They contain active ingredients at functional levels that provide real and measurable benefits for the skin. All Goovi makeup products include actives at functional concentrations, delivering proven, skin-friendly effects.
Are Goovi skincare and makeup products ophthalmologically tested?
Products intended for the eye area are ophthalmologically tested. All Goovi products are dermatologically tested on sensitive skin.
Do Goovi shampoo and hair masks contain silicones?
No. Goovi skincare and bodycare products do not contain silicones.
Can Goovi shampoo irritate the eyes?
Goovi shampoo has undergone ocular tolerance testing, with favorable results.
Where can I buy Goovi products?
Goovi products are available online at www.goovi.com and in selected pharmacies throughout Italy. To find your nearest retailer, visit the “Find a retailer” section on our website.
What are parabens?
Parabens are preservatives. Some types (e.g., isobutylparaben) are no longer permitted for cosmetic use. Others, while still approved within specific safety limits, are suspected endocrine disruptors. As a precaution, Goovi has chosen not to include any parabens in its formulas.
What are SLES and SLS?
SLES (Sodium Laureth Sulfate) and SLS (Sodium Lauryl Sulfate) are surfactants used in many cosmetics for their cleansing and foaming properties. Although effective, they can be irritating when used alone. That’s why Goovi uses balanced combinations of milder surfactants to minimize the risk of irritation, while still ensuring gentle cleansing.
What are PEGs?
PEGs (polyethylene glycols) are synthetic, petroleum-derived compounds used as emulsifiers and surfactants. While generally considered safe, highly ethoxylated PEGs may contain traces of dioxane, a substance with known toxicological concerns. For both environmental and safety reasons, PEGs are not used in Goovi formulas.
What are silicones?
Silicones form an occlusive film on skin and hair, which may temporarily improve texture and shine. However, over time they can block natural hydration and oxygenation. This may lead to clogged pores, breakouts, or dull, heavy hair that becomes greasy more quickly. For this reason, Goovi formulas are 100% silicone-free.
What are fermented ingredients?
Natural ingredients that undergo fermentation become more bioavailable, better tolerated by sensitive skin, and more effective overall. The fermentation process activates enzymes that convert active compounds into smaller, more absorbable molecules, enhancing their efficacy and penetration into the skin.
Why don’t Goovi products contain phenoxyethanol?
Although the EU’s Scientific Committee on Consumer Safety (SCCS) has confirmed phenoxyethanol as safe at concentrations up to 1%, we have chosen to avoid it as a precaution. Instead, we prefer preservatives commonly used in food and more aligned with a green formulation philosophy.
Do Goovi creams contain mineral oils or petroleum derivatives?
No. Goovi creams do not contain mineral oils or petroleum-derived ingredients.
Do Goovi products contain synthetic fragrances?
No. We use natural fragrances with essential oils that better reflect Goovi’s values and philosophy.
How are dermatological tests conducted?
Dermatological testing follows a standardized clinical protocol. Each product is tested on 50 healthy volunteers with sensitive skin. The product is applied to intact skin and covered with a metal patch to prevent removal. At fixed intervals, any potential skin reaction is assessed to verify tolerability.
Are Goovi products nickel tested?
Yes. Each production batch undergoes nickel testing.
What does “nickel tested” mean?
It means every batch is tested to ensure nickel content remains below 0.00001% — a threshold ten times lower than the minimum amount known to trigger allergic reactions in sensitized individuals.
Do Goovi products contain alcohol?
No, Goovi products are alcohol-free. Some ingredients listed as “alcohol” in the INCI (e.g., cetyl alcohol) are actually fatty alcohols. These are used for their emollient properties and to stabilize emulsions — they are not drying or irritating.
What is benzyl alcohol?
Benzyl alcohol is a preservative with antibacterial properties — that’s why we use it in Goovi products. Alternatively, it can also be present as part of a fragrance.
How long can Goovi cosmetic products be used after opening?
Like all cosmetic products, Goovi products indicate a PAO (Period After Opening) on the packaging. This symbol defines the time during which the product remains stable and safe to use after opening.
Are Goovi products tested on animals?
No. In compliance with current EU legislation (Regulation EC No 1223/2009), the finished products are not tested on animals.
Are Goovi products suitable for vegans?
Yes, Goovi products are free from animal-derived ingredients, with a few exceptions: Makeup items like Blush Powder 02, Highlighter “My Bright Side” 03, and Blotting Powder 01, as well as the Nutry & Beauty protein blend and the “Fresh Face Forever” facial supplement.
How do we select ingredients for our products?
Goovi selects all ingredients based on their purity and quality, the reliability of suppliers, and traceability throughout the supply chain. We give preference to manufacturers committed to sustainable practices.
What are the benefits of airless packaging?
Thanks to airless technology, face creams inside the bottle are not exposed to air, remaining protected from external contamination. This type of bottle is 100% recyclable and prevents product waste.
My facial skin looks dull. Which routine do you recommend?
We recommend the Vitamin C serum and face cream combo for an even, radiant and hydrated complexion. Stabilized Vitamin C protects the skin from oxidative stress and reduces the visibility of dark spots.
My skin shows the first signs of ageing. Which in&out routine do you suggest?
Try the Hyaluronic Acid serum and face cream duo, a hydrating booster with three molecular weights of Hyaluronic Acid. Combine this with Smooth and Tonic, our supplement designed to improve skin elasticity.
My skin looks dull and shows fine lines. Which in&out routine do you recommend?
We recommend an intensive retinol-like treatment: serum, face cream and overnight treatment with Peptilium® from cranberry. Combine with Be My Berrynol, our supplement for skin beauty and wellness.
What are phytocomplexes?
They are the synergistic combination of active compounds naturally present in medicinal plants, along with other supporting substances (enzymes, resins, essential oils, tannins, flavonoids…) that enhance their effects.
The texture of my cleansing mousse seems lighter than usual. Is that normal?
Slight differences between production batches are normal. The product remains safe, stable, and effective.
Are Goovi supplements all vegan?
All Goovi supplements are vegan, except for Nutry & Beauty protein blend and the Fresh Face Forever facial nectar.
What’s the difference between the SYB supplements?
Drena Cellulite (liquid) supports drainage; Metabolismo Cellulite (tablet) targets fat accumulation; Cellulite & Skin Firmness (stick pack) addresses both appearance and firmness.
What’s the difference between the various Goovi hair supplements?
The tablet version contains amino acids found in keratin for hair and nails; the stick pack version is formulated with plant extracts. Both contribute to maintaining healthy, strong hair and nails.
Should Goovi supplements be stored in the fridge?
Only Give Me Detox, Shape Your Booty – Drena Cellulite, and Legs On Top require refrigeration after opening and should be consumed within 30 days.
Can Goovi supplements be taken during pregnancy or breastfeeding?
In these cases, we always recommend consulting your doctor first.
Are Goovi supplements suitable for people with celiac disease or lactose intolerance?
All Goovi supplements are gluten-free and lactose-free, except for Nutry & Beauty protein blend, which contains isolated whey protein.
Can I take Goovi supplements while on medication?
If you are undergoing medical treatment, always consult your doctor before taking supplements.
I struggle with swallowing large tablets. Can I split Goovi tablets?
Yes, Goovi tablets can be split. Capsules can also be opened and their contents dissolved in a glass of water for easier intake.
Can I take several supplements at once?
Yes, but we recommend seeking advice from your doctor or pharmacist before combining multiple supplements.
How long can I take the same Goovi supplement?
We recommend a continuous cycle of at least 3 to 4 months, followed by a short break of a few weeks before starting another cycle.
What does the word “prebiotic” mean?
A prebiotic is a substance used as nourishment by the beneficial gut microbiota.
Why do Give Me Detox, Shape Your Booty – Drena Cellulite, and Legs on Top contain alcohol?
The alcohol used in herbal medicine serves as a maceration solvent to extract active plant compounds and acts as a natural preservative.
Are Goovi supplements nickel tested?
There are currently no official nickel thresholds for food supplements. Therefore, Goovi supplements cannot be labeled as “nickel tested.”
Can Goovi supplements be taken at any time of day?
Yes, they can be taken at any time of day according to the usage instructions.
From what age can Goovi supplements be taken?
Goovi supplements can be taken from the end of pediatric age, i.e. from 14 years old.
What is the purpose of the “Fresh Face Forever” facial nectar supplement?
It nourishes the skin from within, helping it appear more youthful, toned, firm, and radiant.
Can I take Goovi supplements if I have thyroid issues?
Goovi supplements do not interfere with thyroid function or medications. However, we always recommend consulting your doctor before use.
Can I take Linfa Donna and Drena Cellulite together?
Yes, they can be taken together. The combination enhances drainage, detox action, and combats the appearance of cellulite. You can dilute 40 drops of each in a glass of water.